Satellite Cable Technician | Fayetteville, NC Region

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Custom Communications, Inc. of Garner, NC

Est. 1998. Growing across the southeast into the northeast & mid-west, we provide industry leaders a workforce to perform residential installations, service and repairs for digital TV & Internet customers. We are the largest sub-contractor serving satellite TV and LTE for the Home and perform cell phone repairs for the largest insurer of mobile devices. We travel extensively to serve national contracts in commercial LED conversion markets and continue to acquire lucrative and growing partnerships with industry leaders. Operating to outperform and out-pay every other contractor in the industry is a core philosophy that drives our success.

Core business primary objectives:
  • Provide a highly sought-after workforce to major industry partners
  • Provide work to our field technicians

Through service agreements & equipment investments we deliver more work and inventory to our talented force of field technicians than other contractors in the industry. This is most important to our corporate team because our Owner Operated, Independent Contractor workforce relies on our ability to deliver consistent, high paying work opportunities in the following areas:

  • Satellite Video
  • Satellite Internet
  • Video/Audio Installations
  • In Home Sales
  • 4G LTE to the Home
  • Cell Phone Repair
  • LED Lighting
Satellite Cable Technician
  • $1000-$2500 Sign On Bonus
  • $250 Referral Commissions
  • $50,000+ average tech - $80, 000 top performers
  • Highest Industry Performance Based Pay - Up to $120 per 1 room install
  • Highest Up-Sell Commissions

Experienced contractors a plus but experience is not required
We are seeking multiple residential communications technicians specifically satellite technicians. Relative experience includes cable tech, security, fire & alarm tech, home theater installers, etc.

Pay examples:

  • $40 service call
  • $61 for plugging in a sound bar
  • $97 single receiver video install
  • $97 broadband install
  • $100 for hanging a TV
  • $179 broadband & single video receiver install

What it takes to be successful:

Profitable technicians have availability to work:

  • 2-4 work orders per day
  • 5-6 days per week in ALL weather conditions
  • Regular weekends, share holidays

What to expect:

  • Driving & windshield time
  • Heights - must be able to climb ladders, rooftops & peaks
  • Working in Small attics & tight crawl spaces
  • Labor - digging, shoveling, carrying, climbing, drilling, kneeling, crawling
  • Up-selling existing customers
  • Managing inventory and invoices - $$$
  • Managing your performance metrics - $$$

Things We Expect:

  • Professional customer service soft skills
  • Dependable, consistent availability
  • Entrepreneurial sprirt
  • Can do attitudes to overcome unexpected adversities
  • Self manage inventory and invoicing
  • Professional, sharp appearances in both personal and vehicle presentation

Required fundamental exposure:

  • Low voltage in general
  • audio/video signal paths
  • Home Theatre setup / surround sound

Who you'll be working with:

  1. Recruiting and Onboarding Team until you transition to the field
  2. Senior techs & Operations while you transition to field
  3. Operational support team to monitor your success in the field

You Must Have:

  1. White Van or Truck
  2. Clean Criminal History, Clean Driving Record, Pass a Drug Screen
  3. Be 18 or over to legally sign a contract

We'll Help You:

  • Obtain contractors insurance
  • Pair you with a Senior Contractor
  • Complete background investigations


  1. We'd like to speak with you first
  2. Meet in person second
  3. Complete drug screen and paperwork
  4. Pair with senior tech
  5. Start working
  6. Manage pay grade to increase pay
  7. Cross certify, & achieve Master Technician
  8. Become Senior Technician, take additional projects continued upward mobility
First steps:
  • Finish quick online application & upload resume.
  • Then call us Mon-Fri 8-5. We don't want to play phone tag anymore than you do:)
  • The field is opens to those qualified that complete contracts & paperwork first